Live Exchange 4

posted by Mandeeps.com - 07/01/2024

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$99.00Domain Edition

$149.00Standard Edition

$399.00Enterprise Edition

$799.00Enterprise w/Source

$99.00

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You will automatically receive an email from us with your upgrade discounts when a new version is available. Please contact us if you did not receive an upgrade email or if you have any questions or concerns.

Live Exchange

Ask questions, share knowledge, crowdsource ideas, and build communities.

Download Trial

or see a demo

Compatible With

7.4+ | 8.0+ | 9.0
7.4+ | 8.0+ | 9.0
7.4+ | 8.0+ | 9.0
7.4+ | 8.0+ | 9.0
evoq OnDemand
Azure Compatible

Applications

Answers

Live Exchange is inspired by StackOverflow and implements many of its features. Ask and answer questions, upvote, downvote, and comment. Allow your audience to build Q&A communities and share knowledge.

Ideas

Crowd source ideas from your targeted audience. Let the community vote on the most populate ideas and gain valuable insights from your stakeholders. Communicate effectively with custom statuses for each idea.

Bug Tracker

Simplified bug tracker for public or private collaboration among focus groups. Classify each issue with custom statuses to meet your business logic.

Uses

Customer Support

Save time & resources by crowd sourcing your customer support. Allow your targeted audience to exchange information and build a thriving community.

Private Collaboration

Live Exchange is highly configurable and can be tailored to meet your specific business needs. Create a private community where employees can ask questions that are addressed by Human Resources Department.

Focus Groups

Get the most valuable feedback from your targeted audience by inviting them to ask questions, share ideas, and build communities.

Features

Questions

Allow community to ask and answer questions. Alternatively, target questions to a focus group and gather invaluable insights.

Answers

Let the community answer questions or restrict answers to specific authorities such as industry experts, help desk agents, or company employees. Multiple answers can be provided and the owner or a specific authority may accept an answer.

Comments

Discuss questions and answers with support for nested replies.

Voting

Ability up vote, down vote, and remove votes from both questions and answers.

Statuses

Use custom statuses to meet your own business needs. Optionally, a default status is automatically assigned to any new questions.

Permissions

Granular permissions allow you to configure Live Exchange to meet your specific business needs. Dedicated security roles for users that can ask questions, answer questions, comment, change statues, and accept answers. Optionally allow owners to accept answers, change status, or create new tags.

Moderation

Enable moderation for new questions, answers, and/or comments. Specify a dedicated security role for users that can moderate new content. A central dashboard lists all pending items for moderation and email notifications keep both moderator and end users updated.

Gaming Mechanics
Engage your users with gaming mechanics by awarding points and rewarding interaction. (Sold Seperately)

Award Points on Activities

Award points based on following user activities. Ability to limit awards to maximum number of times within specified number of days.

Add comment
Add comment with attachment
Add discussion
Add discussion with attachment
Comment is approved
Discussion is approved
Discussion is locked
Discussion is pinned
On approving comment
On approving discussion
On changing status

Grant Privileges

Grant following privileges based on accumulated points.

Add comment
Add discussion
Change status
Lock discussion
Moderate comments
Moderate discussions
Pin discussion

SEO

Open Graph Meta Tags

It maps what content shows up when a page is shared on social networks.

Meta Title

Each questions solution has its own title. An admin can append or prepend additional content for both the Title and Description meta tags using tokens.

Friendly URLs

Each questions can have its own unique and custom friendly URL. An admin can even elect to remove the page name from the URL for total control over generated URLs.

Structured Data

Structured data is a standardized format for providing information about a page and classifying the page content. Learn more about Structured Data.

Search

Full Text

Leverage the Full Text Search option to provide accurate and relevant search results

Search Priorities

Customize ranking algorithm to prioritize content as its appropriate for your business

Ignore Words

Include a list of ignore words to exclude noise and offer concise and relevant results

DNN Searchable

Content is indexed and searchable by DNN built-in search engine.

Email Notifications

Notifications

Live Exchange can be configured to use DNN Host Settings or you can specify your own SMTP Server to send out email notifications. Multiple notifications can be configured to meet your business needs.

Email Templates

Modern and responsive email templates are included and can be customized to match your brand identity.

Integration

Live Helpdesk

Integrate with Live Helpdesk to quickly create a ticket based of an existing question, idea, or bug report. This is a great feature when you need to move a conversation from public forum to a private help desk or to address an issue within your SLA.

Live Knowledgebase

Integrate with Live Knowledgebase to quickly copy a question/answer and create a knowledgebase article from it.

Live Forums

Integrate with Live Forums to create a new discussion based of a copy of existing question, idea, or bug report.

Live Exchange

Self integration allows to quickly copy a question to idea or bug report and vice a versa.

Themes & Templates

Themes

Includes Questions & Answers, Ideas, and Bug Tracker theme out of the box. It’s quick and easy to create your own custom themes.

Templates

Themes are template driven and every aspect of it can be customized with basic HTML and CSS knowledge.

Let's Get Started

Domain$99

Single
Domain Name ¹
Localhost Only
dev, staging, & testing licenses
90 Days Support
Free Minor Upgrades

Standard$149

Single DNN Install ²
perpetual license
Localhost Only
dev, staging, & testing licenses
90 Days Support
Free Minor Upgrades
Discounted Major Upgrades ⁴

Enterprise$399

Unlimited DNN Installs ³
perpetual license with 1 year subscription
Unlimited DNN Installs ³
dev, staging, & testing license
1 Year Support
Free Minor Upgrades
Discounted Major Upgrades and Renewals ⁴

Enterprise w/Source $799

Unlimited DNN Installs ³
perpetual license with 1 year subscription
Unlimited DNN Installs ³
dev, staging, & testing license
1 Year Support
Free Minor Upgrades
Discounted Major Upgrades and Renewals ⁴
Includes C# Source Code

1) A license is required to install and use this module for each domain name (alias). A domain name is defined as a single unique domain address; "www.domain.com" and "domain.com" are considered as single domain name. You must purchase additional license(s) for each additional domain name such as "my.domain.com" or "support. domain.com". DNN child portals such as "www.domain.com/support" do not require additional licenses.
2) DNN Install is defined as collection of DNN Portals/Domains that are running off same DNN Database and Filesystem.
3) Enterprise is defined as your company site(s) and those of your customers that are directly managed by your organization. Includes 1 year of subscription with “perpetual” use rights—the ability to continue using the software after the subscription has expired, even though the ability to download software and/or request product activation keys ends when the subscription expires.
4) 50% discount on major upgrades and renewals.
Please refer to our End User License Agreement for complete details

Frequently Asked Questions

Should I buy license for dev/staging/testing?

You can use the product for dev/staging/testing under LOCALHOST url only.

What are the System Requirements & DNN Compatibilty?

Live Exchange is compatible with DNN 7.4.0 & above

Are there any limitations with trial?

Not at all. Trial version is fully functional and it's identical to our production version.

You're welcome to evaluate the product for 14 days after which it must be activated. You will not lose any of your work or settings when activating the trial to production.

Where can I find documentation?

See our Documentation Section which is a central repository of for all of our products.