Picture of Renewal Reminder 2.0

Renewal Reminder 2.0

posted by Data Springs, Inc. - 07/10/2018

Expired roles mean lost access for the user and lost revenue for you.  

Remind your users to renew their membership with Renewal Reminder!

View Renewal Reminder User Guide

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Did you know you can get Renewal Reminder with other modules in cost-saving packages?  Check these out:

Collection 9.0

User Management Suite 4.0

Renewal Reminder provides you the ability to send your user an email reminder that their roles are about to expire. Encourage your users to renew their membership or subscription, take action to keep their current level of security, or simply as a reminder to site administrators when a user's security role will be expiring.

What's New in 2.0?

  • Compatible with the latest DNN version (as of July 2018 tested against DNN 9.2!)
  • Improved scheduling functions.

What's New in 1.3?

  • Send multiple reminders for the same role. Schedule a reminder 20 days from expiration date, then 10, then 5 and so on , each reminder with its own email content.
  • Now have the ability to send the email reminder for the very same day the role expires (using 0 day entry reminder)


  • Setup as few or as many reminder notifications as you would like; each notification is based on both a security role and also the number of days before the users role will expire
  • Advanced email properties can be set for each notification including the email to, email cc, email bcc, email priority, and tokenized email message
  • Role Expiration (days) - Specify the number of days that the user has left within the security role before they should receive the notification
  • Verification Delay - You can specify the number of days that the system should not notify the user if they have been previously notified.
    • For example: if the notification is setup to notify the user that they are losing their security role within 14 days, and you specify a verification delay of 7 days then the user would be notified twice that their role was about to expire (assuming the renewal notification schedule process ran nightly).
    • If you specify the verification delay and role expiration delay both to 14 days then the user would only be notified once
  • All notifications are distributed via a scheduled process. You can control the schedule and view detailed logging for each notification message distributed 


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Licensing FAQs

Q. Can I use the module(s) on several pages on my site? A. Yes, you can have multiple instances of the modules across your site.
Q. What if I have several portals on the same DNN installation? A. If you only have one DNN installation, your Standard edition will work for you across multiple portals.
Q. What license will I need if I have several sites? A. The Enterprise Edition is a license for as many DNN installations that you directly own and operate. This, however, does not include a license to redistribute to clients. You may purchase Standard or Enterprise licenses on behalf of your clients so they have their own licenses. However, if you wish to purchase 1 license that will allow you to install at unlimited # of client sites, then you will need the Developer License.
Q. What kinds of customers will need the Developer License?

A. The key factor for the Developer License is re-distribution. Here are some examples where the Developer License will be required:

  • A web developer who will install the module(s) in multiple client sites.
  • A franchise company who operates applications using our modules across multiple franchisee websites.
  • A business entity with independent contractors where the business entity provides website templates using our modules for various sites to operate the independent contractor's business.
Q. What do you mean by “direct access to Data Springs support.“ A. For customers who have the Standard or Enterprise license, this means that the customer can contact Data Springs directly via the Contact Us (Support) Form or a Snowcovered HelpDesk ticket for questions and for problem resolution. The same is true if you have the Developer License. However, If you obtained your modules through a developer using a Developer License, please course all questions through this developer. The developer can contact Data Springs for issues that need further assistance. Please see our Data Springs Support Agreement for more details.
Q. Please explain your policy regarding access to patches. A. All Standard, Enterprise, or Developer licensees can access patches within your account under Patches and Hotfixes and/or MyDownloads. However, if you obtained your module through a developer, please contact your developer directly to access any available patches.
Q. What about the Upgrade Path and Discounts? A. As a Standard, Enterprise, or Developer licensee, there may be automatic discounts available to you when you upgrade. Please see our Upgrade Policy for details. If you obtained your modules through a developer, please contact your developer for product updates and pricing.
Nice module! What would it take to transform this module into an autoresponder. That is to send a message after x days that a user was added to a group? Thank you, Fabrice
Thanks for your compliment, Fabrice! I believe you can do this now. The count is from the expiration date going backwards so if you want to send the first reminder on the 10th day for example, you can set it to send on day 355. You can also set up another reminder for the same role closer to the expiration date. Please let us know if you have other questions. -- Candace
I have version 1.10. Is the update available to existing users for free or at a discount? Thanks, Jerry
Hi Jerry. Yes, you're eligible for a 70% discount when you upgrade to Renewal Reminder 1.30 from here: Be sure to be logged in with your Snowcovered account and you should see your automatic discount upon checkout. Thanks! -- Candace