posted by Aztec Digital Solutions, LLC - 7/12/2017
Aztec Digital Solutions, LLC Active Since 6/18/2014
United States

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*** New Version Now Available with enhanced Administrative Dashboard *** DNN Help Desk is an online help desk module that runs on your web server within your existing DotNetNuke Website. Module 37319
  • $27.00 DNN Help Desk - Standard license
  • $47.00 DNN Help Desk - Platinum license


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DNN Help Desk

Are customer requests taking up too much time at your business?

It's Time To Cut Customer Service Response Times In HALF With The All-In-One Help Desk That Runs In Your Web Browser.

"I Was Getting Sick Of Spending Half The Day Responding To Emails... Now I'm 50% More Productive And Growing My Business Faster!"


FROM: Jim Lewis
RE: Help Your Customers Faster... Save Time...
Save Money.

Tell me you've never had this happen to you before.

You're running a business...

... Things are going pretty good.

You're getting tons of requests from customers.

Everything from sales inquiries to customer Help requests. Only problem is...

... Half your time (or your employees' time) is being EATEN ALIVE by customer requests.

You don't have a customer ticket resolution system in place, so 90% of customer help requests are being handled...

By Email

Over The

Or even in

You want a faster and easier way to communicate with clients and customers.

On the other hand, perhaps you've taken a look at online helpdesk services like:

You don't want to pay the $50+ per user fees these services sometimes charge.

You want a faster, better, easier way to respond to customer requests and complaints.

Enter DNN Help Desk,
The Feature -
Loaded Help Desk
That Can Cut Your Customer Service Expenses By 50%!

DNN Help Desk is an online help desk module that runs on your web server within your existing DotNetNuke Website.

It gives you a simple, straightforward interface for managing...

  • Customer help requests.
  • Customer complaints.
  • Internal requests and tickets (for example, if your business has an IT department, DNN Help Desk gives your employees a streamlined online interface for communicating with IT).

If you currently use email to handle customer service requests, this can be costing you a huge amount of time.

Think of what your email inbox looks like right now.

If you're like most people it's a mix of personal messages, spam, and business-related messages.

It's cluttered.

If you get dozens of messages every day, you might actually miss messages entirely, making your customers angry and potentially costing you business. According to the Market Research company Help Scout, 86% of people have stopped doing business with a company because of bad or slow customer service.

The same survey also showed that businesses only ever hear from 4% of unhappy customers.

The bright side?

80% of customers in the same survey also reported that they would be willing to spend more money for higher quality customer service!

The picture is crystal clear:

Streamlined customer service both saves and makes money!

Unfortunately, With A Lot Of Help Desk Services Out There,
The Costs Can "Eat Up" The Benefits!

Because if you've ever checked out services like Zendesk or Freshdesk, you'll know they can get DAMNED expensive!

In fact, the most expensive price we found was Zendesk's SHOCKING $69 per month, per-agent price tag.

Think about it like this:

If you're just running a small one-person operation, that's $69 a month just for *you* to use the service!

But imagine a business with 10 customer Help people.

That's $690 a month or over $8000 a year for a customer service help desk!

... And That's Exactly Why DNN Help Desk Has Been Designed To Offer ALL The Benefits Of Expensive Help Desk Software WITHOUT The Steep Costs!

DNN Help Desk has all the basic features of the higher end ticket management apps, including:

On top of that, you can have an unlimited number of users online at any time, at no extra cost.

DNN Help Desk doesn't operate on a Monthly payment or subscription model.

Once you buy it, it's yours forever.

And that means:

  • No "per agent" fees.
  • No credit card charges.
  • Complete control over use of the system (no "terms and conditions" or license restrictions).
  • Run on your own server (that means better privacy and security).

DNN Help Desk is not only dramatically more affordable than the subscription-based help desks...

... It's also much more flexible, safe, secure and private.

When you use a subscription-based Ticket System on someone else's server, your personal files are at their disposal.

They may decide to cancel your subscription at any time.

DNN Help Desk gives you the perfect mix of affordability, high quality features, and control over how you use the system.

DNN Help Desk's Industry-Leading Features:

Streamlined And Easy-To-Use Admin Panel

The user admin panel in DNN Help Desk is straightforward and ridiculously easy-to-use. The minute you have it installed on a server you will have access to the intuitive control panel which is laid out so you can navigate it with little or no instruction. A lot of other services have very complicated and non-intuitive interfaces.

Arrange Tickets By Department

If you have multiple departments at your business you can segment DNN Help Desk by department allowing multiple different teams to operate using the same interface.

Priority Levels For Faster Emergency Response

Priority levels are set from [INSERT LOWEST LEVEL HERE] to [INSERT HIGHEST LEVEL HERE]. The higher priority levels allow staff to prioritize response time based on the seriousness of the case.

Custom Ticket Annotation System For Better Service

Lets users add notes to any ticket to better describe what's going on to end users.

User Differentiation By Role

Finally, you can differentiate profiles all the way from user (somebody who can submit a ticket) all the way up to administrator (somebody who can respond to tickets). This lets you create a sophisticated multi-tiered response system that handles complaints quickly and efficiently--something business owners often find lacking in their existing ticket systems.

100% Web Based

DNN Help Desk runs 100% on your web server so it can be used by teams or individuals located all over the world.

DNN Help Desk Logo

Stop Playing Defense With Customer Service... Get DNN Help Desk!

If you run any business that deals with customers (which is 90% of businesses), customer service help desk WILL...

  • Save you time.
  • Save you money.
  • Result in happier customers or clients.
  • Which will lead to more repeat business and bigger profits.

At the same time, if you use any of the expensive web-based help desk management apps, you could be throwing a big part of your income down the drain.

Don't spend upwards of $1000 a year on help desk software when you can get the best helpdesk around for just $27.

For a one time purchase of $27, you get:

  • UNLIMITED user accounts.
  • UNLIMITED number of departments.
  • Help tickets segmented by priority level (from lowest priority to emergencies).
  • Easy to edit and annotate tickets.
  • Seamless customer complaint management.
  • And it all runs on your own web server!

Get DNN Help Desk Now!


P.S. If you're using subscription based help desk management software
DNN Help Desk Could save you over $1000 a year! Buy it now to find
out the difference this software can make.

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Copyright © 2017. DNN Help Desk       All Rights Reserved.


Product License

DNNHelpDesk License:

Standard version: You can use this module on only one portal within one DNN instance, this portal can be either the main portal or a sub portal.

Platinum version: You can use this module on one DNN instance with multiple portals.

However, you must not transfer your license of the module to others, or redistribute, distribute, resell or share the module, and you can not modify the module as an end product for selling in any marketplace.

© 2018 Aztec Digital Solutions, LLC