Reviews By This Customer

's Reviews

4.33333333333333 4.33 (3 reviews)
Email SignUp 3.0 ( with Mailchimp, Constant Contact, Aweber, CSV support)
(3) says... 5 5.0

user icon We were very surprised at the quality of function and level of customer support given the price point of this module. Very affordable for use with multiple clients and the vendor is quick to respond and send fixes within same day usually. Not only fixes, but if you have a small request to add something, they consider the value it will add to the module and may implement immediately. Terrific, one of our best purchases for DNN

posted on 11/9/2017
GENERIC 4 - Taking DNN Theme to new Height / 70+ Themes / Revolution Visual Editor / Theme Generator
(3) says... 5 5.0

user icon Fantastic theme package! Has a couple bugs, but that's expected for something as robust as this. What impresses us most is the outstanding customer support. Their support site is clean and clear. And the staff answers your question, solves the issue (if you give them access), explains the problem and solution and provides even more resources and suggestions. Way over the top and assures complete understanding. Love these guys!

posted on 9/24/2017
RazorCart eCommerce Platform
(3) says... 3 3.0

user icon An honest and more detailed review. We purchased this after extensive research and testing of other ecommerce tools. It is absolutely a nice clean user experience for the most part, very easy to use the features available. Has a few benefits others' don't, such as DNN 9 integration, the viewsets and central admin UI. However, it is missing quite a bit of basic functionality, not all the modules are fully responsive and it has more than it's share of bugs, especially with the checkout module. The reporting capability is minimal and the couple of exports available are not comprehensive. For instance, variant groups export into one field, meaning you can't easily filter or sort on variants individually, without some excel manipulation. Also, in order to print shipping labels, you have to be willing to use (and pay) for a 3rd party shipping management system. And the tool is very limiting on what you can do in bulk for large orders and inventory. One example, you cannot modify orders statuses bulk and since the exports aren't setup properly, you can't easily update status in excel and import all at once, you are forced to click into each order individually in the UI which is tedious when you have hundreds or orders. Also, while it may seem robust in shipping cost capability, it's actually overly-complicated and missing simple options such as "flat rate plus" ($4 for 1st item, $2 each additional item). It's a nice looking tool for sure, but has quite a lot of growing to do. Even SmithCart offers more functionality and flexibility in areas, though not all. As for support, if you don't purchase a support package, they will offer you zero technical assistance except links to their manual, which is extremely lacking and incomplete. We receive insanely better support from every other DNN vendor for every kinds of tool we've purchased as a consulting firm, and without the overhead. Frankly, we're surprised at the other reviews, but perhaps they are all dnn developers. We were told by sales this tool had many features that it doesn't and also that it was 100% easy to use out of the box. Unfortunately, we've had to create work-arounds in basic ecommerce business practice in order to use razorcart. It's lacking many elements even simple wordpress tools offer. Hope it grows into more, but seems we likely won't get upgrades free when it does.

posted on 9/24/2017