Product Reviews

RazorCart's Reviews

4.66666666666667 4.67 (6 reviews)
RazorCart
(2) says... 3 3.0

user icon An honest and more detailed review. We purchased this after extensive research and testing of other ecommerce tools. It is absolutely a nice clean user experience for the most part, very easy to use the features available. Has a few benefits others' don't, such as DNN 9 integration, the viewsets and central admin UI. However, it is missing quite a bit of basic functionality, not all the modules are fully responsive and it has more than it's share of bugs, especially with the checkout module. The reporting capability is minimal and the couple of exports available are not comprehensive. For instance, variant groups export into one field, meaning you can't easily filter or sort on variants individually, without some excel manipulation. Also, in order to print shipping labels, you have to be willing to use (and pay) for a 3rd party shipping management system. And the tool is very limiting on what you can do in bulk for large orders and inventory. One example, you cannot modify orders statuses bulk and since the exports aren't setup properly, you can't easily update status in excel and import all at once, you are forced to click into each order individually in the UI which is tedious when you have hundreds or orders. Also, while it may seem robust in shipping cost capability, it's actually overly-complicated and missing simple options such as "flat rate plus" ($4 for 1st item, $2 each additional item). It's a nice looking tool for sure, but has quite a lot of growing to do. Even SmithCart offers more functionality and flexibility in areas, though not all. As for support, if you don't purchase a support package, they will offer you zero technical assistance except links to their manual, which is extremely lacking and incomplete. We receive insanely better support from every other DNN vendor for every kinds of tool we've purchased as a consulting firm, and without the overhead. Frankly, we're surprised at the other reviews, but perhaps they are all dnn developers. We were told by sales this tool had many features that it doesn't and also that it was 100% easy to use out of the box. Unfortunately, we've had to create work-arounds in basic ecommerce business practice in order to use razorcart. It's lacking many elements even simple wordpress tools offer. Hope it grows into more, but seems we likely won't get upgrades free when it does.

posted on 9/24/2017
RazorCart
(1) says... 5 5.0

user icon Customer support is amazing. Very helpful. Very friendly. At least Kelli was, she went out of her way to make sure I got the help I needed, found the answer for which I had been searching, and got me up and running again. Very impressed.

posted on 9/6/2017
RazorCart
(1) says... 5 5.0

user icon We use RazorCart for a number of commercial clients as its functionality has hugely helped with the streamlining of our processes. The add-on modules further extend the functionality and with our recent move over to deploying on DNN9, Razorcart is full featured and easy for us and our clients to navigate. We previously tried a number of e-commerce solutions for DNN but none of them were as flexible as RazorCart, nor was customer support on par with the level that we have received from Smith Consulting.

posted on 6/28/2017
RazorCart
Mark R (23) says... 5 5.0

user icon Very pleased with the RazorCart module. Easy to setup and configure and support has been excellent. Very strong enterprise level eCommerce module for DNN.

posted on 5/25/2017
RazorCart
Anne-Marie P (1) says... 5 5.0

user icon Purchased RazorCart during it's initial release. The interface was super intuitive, clean, and updated looking. Viewsets is a great feature to be able to modify the UI without having to lose anything necessary to function. The team has been excellent to work with for customizing specific needs here and there. Updates are quick and efficient. Kelli has been on top of everything walking me through every step to get set up. Highly recommend this company and their newest product RazorCart.

posted on 4/18/2017
RazorCart
Sara R (2) says... 5 5.0

user icon RazorCart is an awesome e-commerice module I recommend everyone to use it! It features everything you could possibly think of in e-commerice module with the ablility to add more. Their support its unreal! They always reply within 24hrs and there advice/fixs are on point! P.S Wael Musleh needs a payrise! Hes help us out alot =)

posted on 4/13/2017