Live Knowledgebase

posted by Mandeeps.com - 6/19/2017
Mandeeps.com Active Since 4/19/2006
United States

4.20

(15 total reviews for Mandeeps.com in the last six months.)

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Let your users find the answers to the most repeated questions themselves Module 37255
  • $0.00 Free 14 Day Trial
  • $99.00 Domain Edition
  • $149.00 Standard Edition
  • $399.00 Enterprise Edition
  • $799.00 Enterprise w/Source

$99.00

Add To Cart

Live Knowledgebase

Let your users find the answers to the most repeated questions themselves.

Compatible With

  • 7.3+ | 8.0+
  • 7.3.4 | 8.0+
  • 7.3.4 | 8.0+
  • 7.3.4 | 8.0+
  • evoq OnDemand
  • Azure Compatible

People

 Contributors

Contributors can add, edit, and manage articles, categories, and folders. They cannot change any other settings.
Select a dedicated security role for contributors.

 Categories & Folders

Organize your articles using categories & folders. Card View lists all categories on homepage rather than listing articles across all categories.

 Attachments

Articles can have attachments. Allowed Extensions and Maximum File Size can be restricted by an administrator.

 Related Articles

Shows related articles and their summaries towards the end of a solution.

Search

 Search Full Text

Full Text search offers more accurate results. Select from one of the list search options if it's supported by your database.

SEO

Voting

 Feedback Form

Redirect the user to capture additional feedback if they respond No to "Did you find this article helpful?".

Integration

Live Helpdesk

Integrate with Live Helpdesk - to automatically show relevant solutions before new tickets are even created.

 

An agent can also create a new knowledgebase article from an existing ticket with a click.

Live Forms

Live Forms can also show relevant solutions using the Live Helpdesk Extension & Live Knowledgebase Integration.

Themes & Templates

Let's Get Started

Domain$99

  • Single
    Domain Name 1
  • Localhost Only
    dev, staging, & testing licenses
  • 90 Days Support
  • Free Minor Upgrades


     

Standard$149

  • Single DNN Install 2
    perpetual license
  • Localhost Only
    dev, staging, & testing licenses
  • 90 Days Support
  • Free Minor Upgrades
    Discounted Major Upgrades 4

     

Enterprise$399

  • Unlimited DNN Installs 3
    perpetual license with 1 year subscription
  • Unlimited DNN Installs 3
    dev, staging, & testing license
  • 1 Year Support
  • Free Minor Upgrades
    Discounted Major Upgrades and Renewals 4
     

Enterprise w/Source $799

  • Unlimited DNN Installs 3
    perpetual license with 1 year subscription
  • Unlimited DNN Installs 3
    dev, staging, & testing license
  • 1 Year Support
  • Free Minor Upgrades
    Discounted Major Upgrades and Renewals 4
    Includes C# Source Code

1) A license is required to install and use this module for each domain name (alias). A domain name is defined as a single unique domain address; "www.domain.com" and "domain.com" are considered as single domain name. You must purchase additional license(s) for each additional domain name such as "my.domain.com" or "support. domain.com". DNN child portals such as "www.domain.com/support" do not require additional licenses.
2) DNN Install is defined as collection of DNN Portals/Domains that are running off same DNN Database and Filesystem.
3) Enterprise is defined as your company site(s) and those of your customers that are directly managed by your organization. Includes 1 year of subscription with “perpetual” use rights—the ability to continue using the software after the subscription has expired, even though the ability to download software and/or request product activation keys ends when the subscription expires.
4) 50% discount on major upgrades and renewals.
Please refer to our End User License Agreement for complete details

Frequently Asked Questions

You can use the product for dev/staging/testing under LOCALHOST url only.

Live Knowledgebase is compatible with DNN 7.3.0 & above

Not at all. Trial version is fully functional and it's identical to our production version.

You're welcome to evaluate the product for 14 days after which it must be activated. You will not lose any of your work or settings when activating the trial to production.

See our Documentation Section which is a central repository of for all of our products.

 

Product License