Answering service specially-tailored for owners of DotNetNuke web sites!
As a developer, you have created a great web site for your client. Now that you have raised the bar for your client, why not help them to furnish 24/7 customer service, sales, and / or business process workflow support? Customers are flocking to their site. Help them close sales with 24/7 support readily-available, and furnished by skilled DNN-savvy customer service representatives!
- Our call center has been supporting DNN sites (including our own web site) for over 10 years
- Our services are provisioned entirely from within our call center in the United States
- We are very familiar with most of the commonly-used modules, as we use them to support our own internal processes as well as clients' DNN sites
This service doesn't compete with developers or DNN consultants. The service isn't intended to answer questions about how to host a DNN site, how to install DNN, or how to configure a database, for example. Rather, we provide end user support on behalf of the site owners themselves. Therefore if you are a developer, you can benefit from reselling our services or referring us to your clients for a commission. If you own a DNN site you come out ahead by providing true, top-notch 24/7 customer service.
This package, Telephone Answering Service, includes the one-time setup fee of $49.99 plus one month of minimum-tier usage. Minimum-tier is generally adequate if you have a few inquiries when you are unavailable over the course of a month. The included $29.95 tier allows up to 15 minutes of telephone answering service, with outbound calls / dispatch and escalation included at no additional charge. This can handle a dozen or more quick inquiries and like all of our packages, it is inclusive of your toll-free and all telco charges. You receive a toll-free number as well as online access to details about each call.