DNN Support Plans

posted by DNN Corp. - 11/1/2017
DNN Corp. Active Since 9/14/2009
United States

reviews Ask a Question



Get support for your DNN website direct from the creators of the product. Choose a support plan that will meet your needs. Other 37515
  • $1,800.00 Standard Annual Support Package
  • $3,600.00 Gold Annual Support Package
  • $7,200.00 Platinum Annual Support Package

$1,800.00

Add To Cart

DNN Support Packages

DNN Corp. provides paid support plans for all users of DNN Platform or Evoq. If you’re running DNN 7 or later, you’re eligible for the support plans outlined in this document. There are a number of services available, including site health check, site migration, version upgrade and feature request priority weighting.

Standard

1,800/year
  • Phone and Chat Support During Business Hours
  • Feature Request Priority Weighting (1x)
  • Case Priority Weighting for Non-Critical Issues (1x)
  • DNN Versions Supported: 9+
  • Quarterly Virtual User Conferences
  • 5 web based tickets and 1 phone based ticket per month

Gold

$3,600/year
  • Everything in the Standard package, plus:
  • Feature Request Priority Weighting (2x)
  • Case Priority Weighting for Non-Critical Issues (2x)
  • DNN Versions Supported: 8+
  • Site Health Check (Annual)
  • 10 web based tickets and 5 phone based tickets per month

Platinum

$7,200/year
  • Everything in the Gold package, plus:
  • Feature Request Priority Weighting (4x)
  • Case Priority Weighting for Non-Critical Issues (4x)
  • DNN Versions Supported: 7+
  • Site Health Check (Quarterly)
  • Platinum Experience Manager Reviews
  • Site Migration Service (40 hours/year)
  • Version Upgrade Service (40 hours/year)
  • Module Development (40 hours/year)
  • Unlimited web and phone tickets

Follow the link below for full details about the license.
http://www.dnnsoftware.com/legal/maint-support-terms

 

Product License

Each support package will provide you with support assistance for one install of DNN or Evoq.

Product Badges

Azure Compatible

Categories