A full refund will be granted within 30 days of purchase for:
- Software not received due to an error on The Store's part, or
Vendor authorized refund:
- The vendor may choose to authorize refunds for their product sales
- The refund availability criteria may vary by vendor
- To request a refund please use the steps below:
- Submit a Help Desk request to the vendor for a refund
- The vendor will review the request and take appropriate actions if they choose to authorize a refund
If you have additional questions, please contact Store support through the online Help Desk system.
Note: In many cases, the vendors do not offer refunds once their software has been downloaded. Please check with the vendor before ordering if you have any questions about their individual refund policy.