It is hard to say enough good things about DNNBackUp and DNN Upgrade. The products work well and are designed to be user-friendly. When questions arise, Horacio is there promptly to explain what needs to be done. The products make cloning and migrating websites about as easy as I expect this can be.
I have been using EasyDNNgallery and EasyDNNnews for several years, and am very happy with these products. They have improved with each new release, adding functionality and settings flexibility. With the possibility to integrate Galleries directly into News modules, the user has a lot of options and flexibility. Customer support has always been exemplary.
I should add what may be the most important thing -- the result is beautifully designed and performing websites.
DNN Backup and DNN Upgrade working together are a great product combination. Transitioning to DNN 7.2 required me to switch hosting servers, update tables, etc. These products made the transition much smoother. And, as many have noted, Horacio goes well beyond what you may ordinarily expect from support help. Well worth the money.
Outstanding customer support. Provided rapid and thorough response to technical questions.