Very poor support - module has major install issues
Awesome support and high quality product!
I was presently surprised at the response time one they understood my production issue.
Im trying to get some basic support on this module and its taking DAYS to get a resolution. The module is great, but the tech support is very poor. The modules problem is that it always checks if its licenced when the page loads. If the Taknology Server is overloaded, a not-registered error message appears.
I think this is a great skin. My client is very happy with it! However, the FLASH banner needs work. Yes it looks great, but seems to cache the banner with old settings - flushing the cache does not help. Also, there is no provision to add a URL for click through on each banner displayed, and finally, in IE, the banner does not center, but stays left aligned - very annoying. I'm hoping for an update soon.